Frequently Asked Questions
Find answers about Toolza's free online tools, privacy, supported browsers, common file tasks, and troubleshooting.
General Questions
Is Toolza free?
Yes. Every tool on Toolza is free to use with no hidden fees, subscriptions, or premium tiers. The site is supported by display advertising to keep tools free for everyone.
Do I need to create an account?
No. Toolza does not require accounts, signups, or email addresses. Open any tool and start using it immediately.
What tools does Toolza offer?
Toolza provides free online tools across six categories: PDF (merge, split, compress, convert, and more), Image (compress, convert between JPG, PNG, WebP, HEIC, and SVG), Text (word counter, case converter, duplicate remover, Markdown to HTML), Data (CSV to JSON), QR & Barcode (generate and scan QR codes and barcodes), and Developer tools (JSON formatter, Base64 encoder, UUID generator, hash generator, regex tester, and others).
Do I need to install any software?
No. Toolza runs entirely in your web browser. No downloads, plugins, or extensions are required.
Privacy & Security
Are my files uploaded to a server?
Many Toolza tools process data directly in your browser using JavaScript, meaning files are not uploaded anywhere. Processing behavior varies by tool, so check the individual tool page for details on how it handles your files.
Does Toolza store my files?
Toolza does not permanently store files. For browser-based tools, files never leave your device. Processing behavior varies by tool, so review the individual tool's description for its specific file handling.
Does Toolza share my data?
Toolza does not sell, share, or trade your personal data or file content with third parties. See our Privacy Policy for complete details.
How does browser-based processing work?
Browser-based tools use JavaScript running in your own browser to process files. Your data stays on your device because the processing happens locally rather than on a remote server. This approach improves privacy and reduces the need to upload sensitive files.
PDF Tools
Can I merge multiple PDFs?
Yes. The Merge PDF tool lets you combine two or more PDFs into a single document. You can drag to reorder pages before merging.
Can I merge password-protected PDFs?
Password-protected (encrypted) PDFs cannot be merged without first removing the password. Use the Unlock PDF tool to remove the password, then merge.
What is the maximum PDF file size?
File-size limits vary by tool and by the browser or device being used. Check the individual tool page for its specific limitations. Very large files may cause slowdowns depending on your device's available memory.
Can I convert PDF to Word?
Yes. The PDF to Word tool converts PDF documents into editable Word (DOCX) files. For converting Word documents to PDF, use the Word to PDF tool.
Can I compress a PDF?
Yes. The Compress PDF tool reduces PDF file size while maintaining readable quality. This is useful for email attachments and web uploads.
Can I extract pages from a PDF?
Yes. The Extract Pages tool lets you select specific pages from a PDF and save them as a new file.
Image Tools
Which image formats are supported?
Toolza image tools support JPG/JPEG, PNG, WebP, GIF, AVIF, SVG, BMP, TIFF, and ICO. Supported formats may vary slightly depending on your browser's capabilities.
How much can I reduce image file size?
Using the Image Compressor, you can often reduce file sizes significantly depending on the original file, image complexity, and chosen quality level.
Can I convert JPG to PNG?
Yes. Use the JPG to PNG tool to convert JPG images to PNG. To convert in the opposite direction, use the PNG to JPG tool.
Can I convert iPhone HEIC photos to JPG?
Yes. The HEIC to JPG tool converts Apple's HEIC format to universally compatible JPG files, making your iPhone photos easier to share and edit.
Can I remove metadata from photos?
Yes. The Image Metadata tool lets you view and remove EXIF data such as camera settings, GPS location, and timestamps from your photos.
Text & Developer Tools
Is there a word limit for the word counter?
There is no hard word limit. Since processing happens in your browser using your device's memory, the Word Counter can handle very large documents without issues.
Is my text stored anywhere?
No. All text tools operate entirely within your browser. Your text is never sent to a server. Everything is processed locally using JavaScript.
Does Toolza have a JSON formatter?
Yes. The JSON Formatter can format, validate, and minify JSON data. It runs entirely in your browser.
Can I generate UUIDs?
Yes. The UUID Generator creates UUID v4 identifiers instantly. You can generate single UUIDs or batches.
Can I test regular expressions?
Yes. The Regex Tester lets you test regular expressions live with real-time matching and capture group highlighting.
Can I generate secure passwords?
Yes. The Password Generator creates secure random passwords. You can customize length and character types.
QR & Barcode Tools
Can I generate QR codes without an account?
Yes. The QR Code Generator creates QR codes instantly in your browser with no account required.
Can I generate barcodes?
Yes. The Barcode Generator supports Code 128, EAN, and other common barcode formats.
Can I scan barcodes from an image?
Yes. The Barcode Scanner can read barcodes from your camera or from an uploaded image file.
Can I generate many QR codes at once?
Yes. The Batch QR Generator lets you create multiple QR codes in bulk.
Troubleshooting
Why is my file not processing?
Common causes include unsupported file formats, corrupted files, or files that are too large for your device's available memory. Try using a different browser, reducing the file size, or checking the tool's supported formats on its page.
Why isn't my download starting?
Check your browser's download settings and make sure pop-ups are not blocked for Toolza. Some browsers require you to allow downloads from the site. Try refreshing the page and processing the file again.
Why does a tool work on desktop but not on mobile?
Some tools require more processing power or memory than mobile devices provide. Browser compatibility can also differ between desktop and mobile. Try updating your browser or using a desktop device for resource-intensive tasks.
A tool produced incorrect output. What should I do?
First, try refreshing the page and processing the file again. If the issue persists, check that your file is not corrupted and is in a supported format. Report persistent issues through the Contact page with details about the tool, your browser, and the file used.
How do I report a broken tool?
Visit the Contact page and describe the issue, including which tool you used, what browser and device you are on, and what happened. We will investigate and fix it as soon as possible.
Supported Browsers & Devices
Which browsers are supported?
Toolza works in modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser updated to the latest version.
Does Toolza work on mobile?
Yes. Toolza is responsive and works in modern mobile browsers including Chrome, Safari, and Firefox on iOS and Android. Some tools may perform better on desktop due to device memory and processing power.
Does Toolza work offline?
Most Toolza tools require an internet connection to load initially. Some browser-based tools may continue to function after the page has loaded if your connection drops, but this depends on the specific tool.
Is there a file-size limit?
File-size limits vary by tool and by the browser or device being used. Check the individual tool page for its specific limitations. Larger files may require more processing time and device memory.
Still have a question?
We're happy to help. Reach out through our Contact page and we'll get back to you.
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